She then came back and said “We are aware of an outage but I don’t know how long it’s going to take, please try again in about an hour”… She said “Oh, yes I seem to be having the same error” and put me on hold. Just spoken to Apple customer services UK and the agent was unaware of the issue until I told her to pick up her own phone and attempt to download an app. Update 3: Karl Hooker in the comments says:

Update 2: We’re also seeing some reports that logins through the Apple Developer site aren’t working now either. So it’s safe to say this is a worldwide issue. We’ve had confirmation of problems in Armenia, Australia, Brazil, Bolivia, Bulgaria, Poland, Serbia, South Africa, Cyprus, Canada, Switzerland, Spain, Sweden, Saudi Arabia, France, Finland, India, Italy, Indonesia, the Philippines, Romania, Ukraine, the Caribbean, Portugal, Russia, Egypt, Slovakia, Singapore, Vietnam, Israel, Iceland, the Netherlands, Norway, Denmark, Japan, Hong Kong, Germany, Greece, Mexico, New Zealand, Kenya, Thailand, the UK and US. The company’s status page shows all its services working correctly but that clearly isn’t the case.

We’ve contacted Apple for details on the situation and will update this post when we have more. It’s currently inaccessible for some iOS users. There also seem to be issues with TestFlight, the company’s service which allows developers to give beta testers access to their apps. The problems seem to be geographically inconsistent – it appears to be possible to download apps from the Indian App Store but music tracks aren’t accessible there.Īs you might expect, iBooks is down too and in-app purchases are broken. Meanwhile, though music, film and TV content is still visible in the iTunes Stores, you can’t actually buy it.

While the front pages of both the App Store and Mac App Store are accessible, we’ve hit broken pages on the US and UK App Stores when accessing individual apps.

New itunes update problems 2015